Cancellation Policy

At Evadore Co, we strive to process and ship orders as quickly as possible. However, we understand that sometimes you may need to cancel an order. Please read our cancellation policy carefully.

1. Order Cancellation Window

  • You may request a cancellation within 24 hours of placing your order.
  • Once an order has been processed or shipped, it cannot be canceled.

2. How to Request a Cancellation

To cancel your order, please follow these steps:

  1. Email us at: info@evadoreco.com
  2. Use the subject line: Order Cancellation Request – [Your Order Number]
  3. Provide your full name, order number, and reason for cancellation.

We will respond within 24 business hours to confirm whether your cancellation request was successful.

3. Refunds for Canceled Orders

  • If your order is canceled before processing, we will issue a full refund to your original payment method.
  • If your order has already been processed or shipped, we are unable to cancel it, but you may return it once received (see our Return & Refund Policy for details).

4. Late or Failed Cancellation Requests

If you submit a cancellation request after 24 hours or once an order has been processed, we cannot guarantee cancellation. In this case, you may proceed with a return request once the item arrives.

5. Contact Us for Cancellations

📧 Email: info@evadoreco.com
📞 Phone: (469) 955-9137
📍 Address: 10209 Savoy Drive, Plano, TX 75025
⏳ Support Hours: 24/7